The inside guide to using technology to achieve operational excellence.
01.
What is operational excellence?
Operational excellence varies from organisationto-organisation. However, for the vast majority of
organisations it involves:
Operating on a world class level.
Being the best globally.
Achieving excellence in
everything they do, which
includes their print and digital
communications.
02.
Identifying and tackling
critical business issues
Among many things, operational excellence requires
organisations to identify the key challenges they face
and how they’re going to go about tackling them.
It’s not easy. Some organisations don’t know how to
overcome some of the biggest challenges, such as
compliance breaches where the wrong information
is sent.
Focusing on the following six areas can help highlight
your main pain points when it comes to your print and
digital communications:
Ask yourself, how do you:
01. Create simplified, compelling documents?
02. Mitigate compliance and regulatory risks?
03. Maintain integrity and avoid mistakes?
04. Manage costs: postage, print, staff, stationery,
office space?
05. Send more electronic communications?
06. Automate costly manual processes?
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