Salesforce Nonprofit Trends Report

The events of 2020 hit vulnerable and marginalised communities especially hard. The nonprofit organisations that serve these communities have been forced to quickly adapt.

We set out to uncover how these organisations have responded, as well as the role technology has played to help them build resilience.

We partnered with the Urban Institute to develop and field the survey in North America and Europe that was used to generate this report. 

This survey generated considerable insights on the digital maturity of nonprofit organisations and how digital maturity impacts nonprofit success metrics.