The COVID-19 pandemic has been described as the most severe economic crisis since World War 2 and The International Finance Corporation expects CSPs to face uncertain growth in the future.
Cutting costs will help to offset the issues which have occurred due to the pandemic, whilst new technologies provide some of the best opportunities to gain a competitive edge.
Changes in consumer behaviour also result in new home internet usage patterns, as more people are online during working hours.
This therefore means the increase in the need for WiFi is necessary.
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