All6 Ways to Optimize NetSuite with Application Integration
6 Ways to Optimize NetSuite with Application Integration
Table of Contents
In this e-book, you’ll find practical guidance on integrating NetSuite
with best-of-breed apps in six common business scenarios:
Lead to cash..............................................4–5
EDI / supply chain..................................... 6–7
Omni-channel ecommerce......................8–9
Professional services automation......... 10–11
Human capital management..................12–13
Two-tier ERP.......................................... 14–15
iPaaS provides
cloud-based integration
to connect NetSuite
with best-of-breed
applications
NetSuite Integration Use Case Guide | 3
Lead-to-Cash
Deliver an exceptional customer experience and speed cash flow
The Need
The Solution
Delivering an exceptional customer
For lead-to-cash, iPaaS focuses on
experience requires integrated lead-to-
interoperability between marketing
cash workflows and unified customer data.
automation (such as Marketo or Eloqua),
Standalone marketing automation, CRM
CRM (such as Salesforce or Microsoft
and NetSuite ERP/billing applications
Dynamics CRM) and the NetSuite ERP
mean erratic processes and inconsistent
foundation. Connecting marketing
information that hurt customer
automation to CRM gives sales reps
satisfaction. Those silos can slow internal
valuable insights into ranked leads before
efficiency and cash flow.
contact is initiated. To go a step further,
iPaaS can extend integration to customer
service applications that improve service
quality.
Connecting marketing and CRM to
Application Types
•• Marketing automation
•• CRM
•• ERP / billing
•• Customer service
Common Applications
•• Salesforce
•• Microsoft Dynamics CRM
•• SugarCRM
•• Marketo
•• Eloqua
•• Zoho
•• Pipedrive
•• Zuora
•• Aria
•• Zendesk
NetSuite provides end-to-end automation
with a unified source of customer and
revenue data. iPaaS simplifies creation of
simple to very sophisticated workflows
and functionality to accelerate processes
while your personnel focus on delighting
customers.
NetSuite Integration Use Case Guide | 4
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