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6 Ways to Optimize NetSuite with Application Integration

Table of Contents In this e-book, you’ll find practical guidance on integrating NetSuite with best-of-breed apps in six common business scenarios: Lead to cash..............................................4–5 EDI / supply chain..................................... 6–7 Omni-channel ecommerce......................8–9 Professional services automation......... 10–11 Human capital management..................12–13 Two-tier ERP.......................................... 14–15 iPaaS provides cloud-based integration to connect NetSuite with best-of-breed applications NetSuite Integration Use Case Guide | 3 Lead-to-Cash Deliver an exceptional customer experience and speed cash flow The Need The Solution Delivering an exceptional customer For lead-to-cash, iPaaS focuses on experience requires integrated lead-to- interoperability between marketing cash workflows and unified customer data. automation (such as Marketo or Eloqua), Standalone marketing automation, CRM CRM (such as Salesforce or Microsoft and NetSuite ERP/billing applications Dynamics CRM) and the NetSuite ERP mean erratic processes and inconsistent foundation. Connecting marketing information that hurt customer automation to CRM gives sales reps satisfaction. Those silos can slow internal valuable insights into ranked leads before efficiency and cash flow. contact is initiated. To go a step further, iPaaS can extend integration to customer service applications that improve service quality. Connecting marketing and CRM to Application Types •• Marketing automation •• CRM •• ERP / billing •• Customer service Common Applications •• Salesforce •• Microsoft Dynamics CRM •• SugarCRM •• Marketo •• Eloqua •• Zoho •• Pipedrive •• Zuora •• Aria •• Zendesk NetSuite provides end-to-end automation with a unified source of customer and revenue data. iPaaS simplifies creation of simple to very sophisticated workflows and functionality to accelerate processes while your personnel focus on delighting customers. NetSuite Integration Use Case Guide | 4

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